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Published 03/11/2015 10:00 PM   |    Updated 07/15/2019 10:45 AM

Ship-to-Shore Communication
For our guest's convenience, the ship's telecommunications network offers direct dialing via satellite from the stateroom telephone. This is available 24 hours a day regardless of the ship's location. This service is closed on the final day of the cruise at 4:00am.

The rate is $1.99 per minute, and charges are billed to the guest's on board Sail and Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

Please Note:

  • The rate above applies to calls for when the ship is visiting Europe as well.
  • Parents can request for the Ship-to-Shore connection be deactivated by contacting the on board Guest Services desk.
  • The calls are charged to the 1st guest listed on the reservation.
  • Information and Instructions can be found in the ‘Ship’s Directory’ in the stateroom.

Shore-to-Ship Communication – Emergency Contact Number

We do not offer a direct dialing service to our ships.

The following number is to be used as an emergency contact number for family members not traveling with our guests. In the event of a true emergency, family may contact our call center at 1-800-227-6482 on Mon - Sun, 7:00am - 12am EST.

Our team will take down the caller's name and contact information and pass it on to our Guest Services team onboard.


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