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  1. Celebrating Holidays Updated What better way to celebrate the holidays and sporting events but on a Carnival Cruise with family and friends. You will enjoy specially-planned events, timely decorations and special seasonal... Date Updated: 09/13/2021
  2. Cruise Cancellation and Itinerary Change Policy Carnival reserves the right to cancel or substitute any scheduled port of call at any time and for any reason whatsoever without prior notice and shall not be liable for any loss to guests by reason... Date Updated: 06/17/2020
  3. VIFP Club - Carnival's Recognition Program What is the VIFP Club®? The VIFP Club stands for the Very Important Fun Person Club, Carnival's guest recognition program. If you're a Past Guest, the program recognizes you for your continued... Date Updated: 06/17/2021
  4. Sail & Sign Onboard Account Sail & Sign® is Carnival's cashless on board credit program, which allows guests to charge onboard purchases and gratuities directly to a personal account for convenience. The Sail & Sign... Date Updated: 07/15/2021
  5. Faster to the Fun (FTTF) Updated Date Updated: 09/13/2021
  6. Locations Where You Can Smoke Updated Please note where you may smoke on your cruise. Follow this link for Carnival's Tobacco and Marijuana Smoking Policy . Carnival Breeze  | Carnival Celebration |  Carnival Conquest... Date Updated: 09/14/2021
  7. Casino and Carnival Players Club Updated To promote safety, physical distancing and public health, we have updated our onboard casino protocols, effective Saturday, September 11. Please visit our Have Fun. Be Safe. COVID 19 Guest Protocols... Date Updated: 09/08/2021
  8. Carnival Players Club The Carnival Players Club® is a unique  casino  program that offers something for every level of player. From gaming lessons for beginners to establishing credit lines and betting... Date Updated: 10/24/2018
  9. Cloud 9 Spa Our luxurious Cloud 9 Spas are over 20,000 square feet and are featured on twelve Carnival ships. Some of the facilities are capacity controlled and extra charges may apply. The Cloud 9 Spa... Date Updated: 10/15/2020
  10. Shore Excursion FAQs Who can book? Guests must order directly through Carnival.com. We will not accept Pre-Sail orders by telephone, fax, email or mail. To be eligible, the guest must have: Fully deposited cruise booking... Date Updated: 03/15/2021
  11. Laundry Service Self-Service Launderettes Self-service launderettes are located on staterooms decks. There are 2 or 3 washers, 2 or 3 dryers, and 1 iron and ironing board in each launderette. The cost is... Date Updated: 07/06/2021
  12. Age Restrictions On Board Drinking Alcoholic Beverages / Tobacco Products Guests must be 21 years of age or older to be served alcohol on board. Proper I.D with birth date is required.  In keeping with U.S. federal... Date Updated: 04/23/2020
  13. Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
  14. Entertainment and Activities Carnival's HUB App offers an at-a-glance overview of the day’s events, including activity and entertainment options, dining choices, children’s programming and more.  The following... Date Updated: 08/05/2021
  15. Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
  16. Medical Services Should a guest require medical attention while aboard one of our vessels, the Medical Center staff is available to assist 24 hours a day. The on board medical centers are staffed and equipped to... Date Updated: 08/04/2021
  17. Deck Parties Already known for hosting the best deck parties at sea, Carnival takes it to another level - come and join the fun outdoors, up on deck! Sail Away Party Join your Cruise Director to kick... Date Updated: 03/10/2020
  18. Cash Advance on Credit Cards and Debit Cards Guests may use their credit card or debit card to acquire a cash advance at the Casino Cashier's Window. Global Cash Access (GCA) provides this service, provided that the guest has an available... Date Updated: 12/20/2016
  19. Frightfully Fun Halloween Updated Enjoy our 'Frightfully Fun' Halloween at sea! Carnival is expanding its already popular “ Frightfully Fun ” Halloween programming to include more spook-tacular fun across the fleet on... Date Updated: 09/13/2021
  20. Service Gratuities (Tips) It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you... Date Updated: 06/26/2020