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Suite Amenities and Perks

Published 03/17/2016 03:31 PM   |    Updated 03/12/2024 12:50 PM

Guests traveling in the following suite accommodations will be entitled to additional perks.

Captain's Suites (CS) | Grand Vista Suites (GV) |Grand Suites (GS and ES) | Vista Suites (VS) | Ocean Suites (OS)
Junior Suites (JS and OB) | Havana Cabana Suites (HS) | Cloud 9 Spa Suites (SS)  | Family Harbor Suites (FS)

For guests traveling in suite accommodations on the the following ships, click on the appropriate ship for suite perks and amenities: Carnival Celebration | Carnival Jubilee | Mardi Gras  

 

Confirmed Dining Preference in our Main Dining Room
Guests traveling in suite accommodations will be guaranteed their dining option choice.

  • If their preferred dining is closed, their request will be entered into the system as a waitlist.
  • Overnight, the system will retrieve information and automatically clear the waitlist.
  • The waitlist clearing process stops 4 days prior to the sail date. Within this 4 day period, any upgrades/changes to suites or new bookings in suites will not result in the waitlist clearing. In these cases, guests will be guaranteed their dining choice once onboard. The Maitre d’ will send a confirmation to their suite confirming their requested dining time.

 

Priority Check-In and Boarding
Carnival’s Priority Check-In is an exclusive service designed to afford our guests traveling in suite accommodations with special check-in privileges. Cruise documents are stamped, 'Priority' and state, 'If you have priority check-in (listed on your documents), please proceed to the Priority lounge'. We provide Priority Check-In at all embarkation ports. 

At time of booking, you will need to instruct guests that they must ask for ‘Priority Check-In’ upon arrival at the cruise terminal. Embarkation staff will ensure that guests are expedited through the check-in procedure as quickly as is possible, while providing quality service.

 

Priority Water Shuttle Boarding / Priority Debark at Ports of Call with Arrivals Later than 9:30am
Guests can take advantage of priority water shuttle service from ship to shore (multiple departure times may be possible) so they can explore ashore as quickly as they want to. For ports where we do not use a water shuttle, to make debarkation as smooth as possible, we also offer priority debark at ports of call with arrivals later than 9:30am. 

A letter will be placed in the guest's suite with instructions where to meet and the window of time this service is available. This service is not for those booked on a Carnival shore excursion as these guests are given separate instructions when and where to meet.   

 

Priority Debarkation
Guests will receive a debarkation letter offering a choice of how they would prefer to disembark the ship. They will be given the option of Self Assist (where offered) or Priority Debarkation; for Priority Debarkation, guests will receive special luggage tags which will entitle them to leave the ship after the Self Assist guests but before the remainder of the guests.

 

Suite Amenities
In addition, guests in suite accommodations will receive:

  • Priority luggage
  • First Access to stateroom
  • A high level of service provided by our most highly-rated stateroom attendants
  • Two complimentary in-suite large bottles of water 
  • One complimentary bag of laundry (wash and fold)
  • Elemis in-stateroom bath products (shampoo and body wash)

The following perks are not for those guests traveling in suite accommodations unless they are VIFP Diamond or Platinum guests or have purchased Faster to the Fun.

  • Priority line at Guest Services desk
  • Dedicated onboard Guest Services phone number

 

Carnival Horizon, Carnival Panorama and Carnival Vista - Exclusive Access to the Havana Pool Area 
Guests in
Grand Suites may take advantage of our exclusive Havana experience, which features a beautiful lanai, pool and hot tub spa. To utilize this perk, guests must be 12 years of age or older. Suite guests will receive wristbands, delivered to their stateroom to wear when taking advantage of the exclusive daytime and nighttime access to the outdoor Havana area.  

 

Carnival Firenze and Carnival Venezia - Exclusive Access to Terrazza Exclusive Outdoor Terraced Deck, Lounge & Bar 
Guests in
Ocean Suites may take advantage of our exclusive Terrazza experience, which features an elegant outdoor terraced deck with two hot tub spas, a bar and tranquil lounging space. To utilize this perk, guests must be 12 years of age or older. In addition, guests will be entitled to: 

  • Exclusive access to Terrazza Lounge in the morning with complimentary continental breakfast
  • An exclusive sail-away event at the outdoor terraced deck with live music 

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