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Spa Carnival Post Cruise Inquiries

Published 03/02/2016 01:51 PM   |    Updated 04/07/2022 10:15 AM

For post cruise billing or payment questions that require assistance, please send a detailed email to Carnival's Guest Care department at Please allow some time for a response as we are operating with reduced staffing.

For post cruise problems with a service or product purchased at Spa Carnival or Carnival's Cloud 9 Spa, please email OneSpaWorld at   

770 South Dixie Highway, Suite 200
Coral Gables, FL 33146

Phone: 855 848-3059


To purchase Spa products post-cruise, please visit:

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