ALL TAXES AND FEES NOW INCLUDED IN PRICES! The prices displayed for Carnival cruises are now inclusive of taxes and fees. By showing the total price while shopping, you can now see the total cost before completing your booking.
 
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Cloud 9 Spa and Spa Carnival Post Cruise Inquiries

Published 03/02/2016 01:51 PM   |    Updated 05/30/2024 12:11 PM

For post cruise billing or payment questions that require assistance, please send a detailed email to Carnival's Guest Care department at guestcare@carnival.com. Please allow some time for a response as we are operating with reduced staffing.

For post cruise problems with a service or product purchased at Spa Carnival or Carnival's Cloud 9 Spa, please email OneSpaWorld at postcruisecustomerservice@timetospa.com.   

OneSpaWorld
770 South Dixie Highway, Suite 200
Coral Gables, FL 33146

Phone: 855 848-3059

Website:  onespaworld.com

To purchase Spa products post-cruise, please visit: www.timetospa.com.

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