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The Fun Shops (on board) Post Cruise Inquiries

Published 01/20/2016 02:43 PM   |    Updated 09/24/2019 10:30 AM

The vendors listed below may be contacted for merchandise purchased in The Fun Shops (onboard shops).

For the following ships, contact Starboard Cruise Services (all merchandise) for post cruise inquiries:  Carnival Dream, Carnival Freedom, Carnival Horizon, Carnival Legend, Carnival Magic, Carnival Miracle, Carnival Pride, Carnival Sunrise and Carnival Sunshine.

For the following ships, contact Harding Retail or EFFY (Fine Jewelry) for post cruise inquiries:  Carnival Breeze, Carnival Conquest, Carnival Elation, Carnival Fascination, Carnival Glory, Carnival Imagination, Carnival Paradise, Carnival Radiance, Carnival Splendor, Carnival Victory and Carnival Vista.

For the following ships, contact Dufry Cruise Services or EFFY (Fine Jewelry) for post cruise inquiries:  Carnival Inspiration, Carnival Panorama, Carnival Sensation and Carnival Valor

For the following ships, contact Heinemann or EFFY (Fine Jewelry) for post cruise inquires:  Carnival Ecstasy, Carnival Fantasy, Carnival Liberty, Carnival Spirit and Mardi Gras


Starboard Cruise Services (all merchandise)
Customer Service
1-800-540-4785
1-305-728-4520 (Outside the U.S)
Website: www.starboardcruise.com
Email: customer.service@starboardcruise.com

EFFY Fine Jewelry (Fine Jewelry brand only)
Customer Service
1-877-275-3339
Email:  customerservice@effyjewelry.com

Harding Retail (all merchandise including watches; excluding fine jewelry)
Customer Service
1-855-380-0836
Email:  aftersales.us@hardingretail.com 

For our guests in the UK
Customer Service
0117 982 5961
Email:  aftersales.uk@hardingretail.com


Dufry Cruise Services (all merchandise including watches; excluding fine jewelry)

Customer Service
TBA
Email: contactus@dufry.com


Heinemann (all merchandise including watches; excluding fine jewelry)

Telephone number: 1-833-333-HACR (4272)

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