The Fun Shops (on board) Post Cruise Inquiries
The vendors listed below may be contacted for merchandise purchased in The Fun Shops (onboard shops).
For the following ships, contact Starboard Cruise Services (all merchandise) for post cruise inquiries: Carnival Dream, Carnival Freedom, Carnival Horizon, Carnival Legend, Carnival Magic, Carnival Miracle, Carnival Pride and Carnival Sunshine.
For the following ships, contact Harding Retail or EFFY (Fine Jewelry) for post cruise inquiries: Carnival Breeze, Carnival Conquest, Carnival Elation, Carnival Fascination, Carnival Glory, Carnival Imagination, Carnival Paradise, Carnival Splendor, Carnival Victory and Carnival Vista.
For the following ships, contact Dufry Cruise Services or EFFY (Fine Jewelry) for post cruise inquiries: Carnival Inspiration, Carnival Sensation and Carnival Valor
For the following ships, contact Heinemann or EFFY (Fine Jewelry) for post cruise inquires: Carnival Ecstasy, Carnival Fantasy, Carnival Liberty and Carnival Spirit
Starboard Cruise Services (all merchandise)
Customer Service
1-800-540-4785
1-305-728-4520 (Outside the U.S)
Website: www.starboardcruise.com
Email: customer.service@starboardcruise.com
EFFY Fine Jewelry (Fine Jewelry brand only)
Customer Service
1-877-275-3339
Email: customerservice@effyjewelry.com
Harding Retail (all merchandise including watches; excluding fine jewelry)
Customer Service
1-855-380-0836
Email: aftersales.us@hardingretail.com
For our guests in the UK
Customer Service
0117 982 5961
Email: aftersales.uk@hardingretail.com
Dufry Cruise Services (all merchandise including watches; excluding fine jewelry)
Customer Service
TBA
Email: contactus@dufry.com
Heinemann (all merchandise including watches; excluding fine jewelry)
Customer Service: Madeline Diaz
Telephone number: 786 608-3841
Email: M.Diaz@heinemann-americas.com