Water Shuttle Ports

Published 04/21/2015 02:49 PM   |    Updated 10/02/2018 12:52 PM

At certain ports of call, our ships anchor at sea and water shuttle boats are required to transport guests from the ship to shore and shore to ship.

Depending on the ship, water shuttle service begins on either Deck 0 or another designated deck. Guests who have purchased a shore excursion will meet in a designated lounge until their excursion is called. Guests who do not purchase an excursion will proceed using a numbering system. Once guests reach the gangway to board, they will be required to take steps down to the water shuttle and when the boat reaches the pier, guests may be required to take steps up onto the dock.

Carnival is committed to accommodating its guests with disabilities so they can fully, yet safely, enjoy the ports of call. Whether guests with mobility limitations can board a water shuttle is subject to numerous factors, including weather and tidal conditions, which may affect the transfer from one moving vessel to another.  Also, facilities in ports vary and, therefore, certain water shuttles may not be accessible to individuals using wheelchairs, scooters and other mobility devices.  While the sea and wind conditions may be acceptable to safely board the water shuttle, fluctuations in the weather may make re-boarding to return to the ship dangerous. The final determination of whether any guest may board a tender water shuttle is made by the Captain. Safety restrictions prohibit crew from carrying individuals on or off water shuttles. 

The following ports require water shuttle service:
  • Belize City, Belize *
  • Cabo San Lucas, Mexico
  • Catalina Island, California
  • Grand Cayman, Cayman Islands *    
  • Half Moon Cay, The Bahamas
  • Kona, Hawaii **    
  • Princess Cays, The Bahamas    
  • Sitka, Alaska (possibly required)
*  Limited availability of accessible water shuttles
** No accessible water shuttles available


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