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  1. Club O2 (Teens 15-17 Years) Hang out at Club O2, the best spot for Teens Ages 15 to 17 where it’s all about what YOU want to do.  You can watch movies, listen to music, dance, jam out at karaoke, and maybe even attend... Date Updated: 06/11/2019
  2. VIFP Club Member Sail & Sign Cards   Milestone Card View Benefits of Each Level Here Date Updated: 04/18/2016
  3. Shore Excursion ‘Pre-Sail’ Information You can book, manage and cancel your shore excursions online at Carnival.com. The following departments may be contacted for any inquiries pertaining to the Pre-Sail of Shore Excursions online. Tour... Date Updated: 07/15/2019
  4. Onboard Water Shipboard potable water (drinking, bathing, whirlpools, etc.) either comes from a shoreside water treatment plant or is generated on board from seawater via Reverse Osmosis systems or Evaporators... Date Updated: 08/12/2016
  5. Airport Transportation: Cruises from Port Canaveral (Orlando) Updated Price for Transfers Transfers can be pre-purchased through Carnival up to 2 days prior to the sail date.  Children under two ride for free, as long as they sit on a parents' lap and do not... Date Updated: 07/23/2019
  6. Sail & Sign Account Post Cruise Inquiries On the final morning of the cruise, a statement detailing all purchases made with the guest's Sail & Sign card will be delivered to the guest's stateroom. In our ongoing green efforts, the... Date Updated: 02/05/2018
  7. The Jones Act / Passenger Services Act / Cabotage Law The Jones Act (also known as the Passenger Services Act) prohibits ships of Non-U.S registry from embarking and debarking guests at two different U.S ports. Such travel would constitute... Date Updated: 05/29/2019
  8. Special Occasion Celebration Cakes Special occasions such as wedding anniversaries, birthdays and honeymoons can be celebrated on board.  You may order whole cakes for any occasion prior to the cruise at ... Date Updated: 07/15/2019
  9. Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
  10. Bottled Water Carnival’s  Liquor and Beverage Policy states that guests are prohibited from bringing water, sodas and other non-alcoholic beverages onboard that are packaged in bottles. We know some of our... Date Updated: 07/15/2019
  11. Post Cruise Guest Satisfaction Survey Our goal is to always provide the most enjoyable and memorable cruise vacation experience for our guests. We appreciate any and all feedback, as we use it as an opportunity to continue enhancing our... Date Updated: 03/12/2018
  12. WaterParks | Pools | Hot Tub Spas Wanna splish — and splash — the day away? Head on over to Carnival WaterWorks, our very own on board water park. First up, there is the Twister Waterslide, designed to make other waterslides jealous... Date Updated: 07/17/2019
  13. Cancellation Penalties and Refunds General Information For 50%, 75% and 100% penalties, we penalize the Total Fare. Total Fare is defined as Cruise Fare, Air Supplement, Transfer Services and Pre/Post Cruise Vacation Packages. For... Date Updated: 05/15/2019
  14. Carnival's Shore Excursion Program Visiting our exotic ports of call is half the fun of going on a Fun Ship cruise and we offer optional shore excursions at every port. Participating in a shore excursion is the best way to ensure our... Date Updated: 05/07/2019
  15. Guests with Disabilities For information, click  here .       Date Updated: 01/21/2019
  16. Camp Ocean (9-11 Years) Sharks: Things to Know Updated Our Shark group, ages 9 to11, is built on fun and age-related exciting activities such as dancing, sport games, scavenger hunts and more! Kids can connect with new friends and try out all the... Date Updated: 08/08/2019
  17. Bringing Cremated Ashes on Board / Burial at Sea Updated Bringing Cremated Remains On Board A guest may bring cremated remains on board. Please note the following procedures and policies: The guest must bring the deceased’s Death Certificate. The remains... Date Updated: 08/06/2019
  18. Staying Onboard on Port Days Been there, done that?   Feel free to stay onboard our ships on port days. There’s plenty to do…. Sleep in and catch up with much needed sleep after last night’s FUN! How about... Date Updated: 09/24/2018
  19. Blue Level VIFP Cruise Rookies Blue VIFP Club Sail & Sign Card Eligible to receive Members-only specials, offers, promotions or discounts which may be offered by Carnival Cruise Line from time to time in its... Date Updated: 06/15/2017
  20. Safety Briefing - Muster Station Drill In 2009, Carnival Cruise Lines implemented a new Safety Briefing, formerly referred to as the 'Boat Drill'. According to SOLAS (Safety of Life at Sea), Chapter III, Regulations 19.2.2. and 19.2.3... Date Updated: 05/27/2015