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  1. How to Complete Online Check-In Guest are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment, within 14 days prior to sailing  and no later than... Date Updated: 06/18/2021
  2. Financing Powered by Uplift FAQs Who is Uplift?  Uplift’s mission is to make travel more accessible, affordable and rewarding. They provide a proven, flexible, pay-over-time travel financing solution!  Loans through Uplift... Date Updated: 04/21/2021
  3. Pregnancy Policy Guest understands and acknowledges that in addition to the limitations in medical care described in Clause 2(a) of the cruise ticket contract, prenatal and early infant care, in particular, may... Date Updated: 06/05/2018
  4. Camp Ocean (9-11 Years) Sharks: Things to Know Our Sharks® group, ages 9 to11, is built on fun and age-related exciting activities such as dancing, sport games, scavenger hunts and more! Kids can connect with new friends and try out all the... Date Updated: 04/23/2020
  5. Cruise Cash Program What is it?   Cruise Cash provides a credit to a guest's Sail & Sign account. This credit is good for any charge made to the guest's account including taxes and gratuity charges. Cruise... Date Updated: 06/26/2020
  6. Camp Ocean (6-8 Years) Stingrays: Things to Know There’s something for everyone in our Stingrays® group, ages 6 to 8, from movie watching, science experiments to video games, these campers are sure to have a blast! Sign In/Out Policy   All... Date Updated: 06/26/2020
  7. Military Cruise Deals We salute our military with reduced rates! For additional information, quotes, or to book your reservation contact a Military agency, any travel agent, call 1-800-CARNIVAL or visit... Date Updated: 05/23/2017
  8. Entry into Canada - Guests with Criminal Records Entry into Canada is solely determined by Canadian Border Services Agency (CBSA) officials in accordance with Canadian law. Anyone with a criminal record may be excluded and denied entry into... Date Updated: 11/02/2017
  9. Guest Recognition - Milestone Rewards Program As part of Carnival’s Guest Recognition Program, Milestone Rewards was developed in appreciation of longtime Carnival guests.  This milestone reward benefit is in addition to the wide range... Date Updated: 02/24/2020
  10. Circle “C” (Young Teens 12-14 Years) The best place to be for Teens, ages 12 to 14. Meet new friends, play sports, play video games, watch movies and more! You can also enjoy the exclusive Circle “C”® lounge where you can Cruise, Chill... Date Updated: 06/26/2020
  11. Cash Advance on Credit Cards and Debit Cards Guests may use their credit card or debit card to acquire a cash advance at the Casino Cashier's Window. Global Cash Access (GCA) provides this service, provided that the guest has an available... Date Updated: 12/20/2016
  12. Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
  13. Electric Outlets Each stateroom has one electric outlet located at the desk. The outlet is equipped with a 3-prong 110 volt (North America Grounded) and a 220 volt (Europe German-Style). On the Carnival... Date Updated: 10/08/2020
  14. Wedding Package FAQs Please Note: Due to availability, we are no longer taking requests for Wedding Packages and Renewal of Wedding Vows Packages through January 2022. We are currently taking requests for cruises... Date Updated: 04/13/2021
  15. CPAP Machines Carnival permits guest who use BIPAP, CPAP, Concentrator, and Nebulizers onboard. You must bring your own equipment on board for personal use. Please hand-carry these items and do not place... Date Updated: 11/07/2019
  16. Back to Back Cruises You are able to extend your cruise vacation experience by booking two or more cruises consecutively. This is referred to as a Back to Back cruise. You can book a Back to Back cruise as cruise... Date Updated: 06/26/2020
  17. Stateroom Bathroom Amenities and Hair Dryers All staterooms and suites feature a full private bathroom. Your Stateroom Steward will supply an ample number of large towels, hand towels and wash clothes daily. At Carnival, we pursue to... Date Updated: 10/08/2020
  18. Bringing Cremated Ashes on Board / Burial at Sea Bringing Cremated Remains On Board A guest may bring cremated remains on board. Please note the following procedures and policies: The guest must bring the deceased’s Death Certificate. The remains... Date Updated: 01/27/2020
  19. Medical Services Should a guest require medical attention while aboard one of our vessels, the Medical Center staff is available to assist 24 hours a day. The on board medical centers are staffed and equipped to... Date Updated: 06/26/2020
  20. Carnival Gift Card Program Date Updated: 02/08/2021