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  1. 24 Hour Room Service We have expanded our 24 hour room service menu to give our guests a greater variety of upgraded culinary choices for in-room delivery; charges may apply.   ... Date Updated: 06/26/2020
  2. Casino and Carnival Players Club Put your skills and a little luck to the test in Carnival's casinos! Guests must be 18 years of age or older to play the tables and the slot machines; guests under 18 years of age are not permitted... Date Updated: 04/23/2020
  3. Electric Outlets Each stateroom has one electric outlet located at the desk. The outlet is equipped with a 3-prong 110 volt (North America Grounded) and a 220 volt (Europe German-Style). On the Carnival... Date Updated: 10/08/2020
  4. Red Level VIFP 2-24 VIFP points  Red VIFP Club® Sail & Sign® Card Eligible to receive Member Offers, which may be subject to additional limitations, terms and conditions as may be identified by... Date Updated: 04/23/2020
  5. Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
  6. Online Check-In FAQs Updated Guest are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment, within 45 days of the departure and no later than midnight... Date Updated: 02/04/2021
  7. Stateroom Bathroom Amenities and Hair Dryers All staterooms and suites feature a full private bathroom. Your Stateroom Steward will supply an ample number of large towels, hand towels and wash clothes daily. At Carnival, we pursue to... Date Updated: 10/08/2020
  8. Beach Towels and Bathrobes Beach Towels Oversized logo beach towels are provided in each stateroom for guests to take ashore. If you wish to purchase the beach towel, the price is $22 USD . Serenity logo beach towels... Date Updated: 02/25/2019
  9. Stateroom Television Programming Stateroom Television Programming - Subject to Change Grab the remote, order room service and catch a movie or TV show ... all from the comfort of your stateroom.  Stateroom TV Lineup We... Date Updated: 09/25/2019
  10. VIFP Club Member Sail & Sign Cards View benefits of each level here .     Date Updated: 04/08/2020
  11. Shore Excursion FAQs Who can book? Guests must order directly through Carnival.com. We will not accept Pre-Sail orders by telephone, fax, email or mail. To be eligible, the guest must have: Fully deposited cruise booking... Date Updated: 06/01/2020
  12. The Fun Shops Gift Orders Want to make your cruise a little extra special? The Fun Shops is just the thing for you. From merchandise to flowers to food or alcohol, we have lots of gifts to choose from. To see... Date Updated: 06/26/2020
  13. Circle “C” (Young Teens 12-14 Years) The best place to be for Teens, ages 12 to 14. Meet new friends, play sports, play video games, watch movies and more! You can also enjoy the exclusive Circle “C”® lounge where you can Cruise, Chill... Date Updated: 06/26/2020
  14. Carnival Gift Card Program Updated Date Updated: 02/08/2021
  15. Non-Stocked Mini Bar Unit Staterooms (on ships listed below) are equipped with non-stocked mini bar units, which are designed to maintain the temperature of beverages. Please do not use these units to store medications that... Date Updated: 10/08/2020
  16. Carnival Players Club The Carnival Players Club® is a unique  casino  program that offers something for every level of player. From gaming lessons for beginners to establishing credit lines and betting... Date Updated: 10/24/2018
  17. Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
  18. Travel Documentation: Canadian Citizens Carnival requires guests to provide proper travel documentation in order to travel. The documentation is required at embarkation and throughout the cruise and is the responsibility of the... Date Updated: 10/04/2019
  19. Cruise Cash Program What is it?   Cruise Cash provides a credit to a guest's Sail & Sign account. This credit is good for any charge made to the guest's account including taxes and gratuity charges. Cruise... Date Updated: 06/26/2020
  20. Cellular Phone Service Carnival Cruise Line, through agreement with Wireless Maritime Services, offers an advanced roaming network on board Carnival Cruise Line ships, allowing you to make and receive calls while at... Date Updated: 12/19/2018