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  1. Embarkation and Departure Gu ests must select their  Arrival Appointment  and complete their Online Check-in process no later than midnight (eastern time) prior to their sailing date.   Please arrive... Date Updated: 06/26/2020
  2. Camp Ocean Infants Under-2: Things to Know We know that even the smallest campers want to have fun! Camp Ocean® offers special play times for tiny tots, under 2 years, to enjoy. If your child is turning 2 years old during your cruise they are... Date Updated: 06/26/2020
  3. Carnival's Youth Program Carnival’s youth experience provides activities and entertainment for all chldren ages 17 and younger. It is broken down into specific age groups as follows: Camp Ocean® Penguins ®  Ages... Date Updated: 06/26/2020
  4. Cancellation Penalties and Refunds General Information For 50%, 75% and 100% penalties, we penalize the Total Fare. Total Fare is defined as Cruise Fare, Air Supplement, Transfer Services and Pre/Post Cruise Vacation Packages. For... Date Updated: 11/12/2019
  5. Beach Towels and Bathrobes Beach Towels Oversized logo beach towels are provided in each stateroom for guests to take ashore. If you wish to purchase the beach towel, the price is $22 USD . Serenity logo beach towels... Date Updated: 02/25/2019
  6. Mardi Gras (MD) Ship Features and Public Areas Updated DECK 4 Guest Accommodations Location: Deck 4 - forward / midship Family Harbor Lounge Location:  Deck 4 - midship Hours: 6:00am-9:00pm Exclusive, secluded, dedicated family zone for guests... Date Updated: 11/17/2020
  7. Glossary of Shipboard Terms AFT - Near, toward or in the rear of your cruise ship. ATRIUM - Like the lobby of a hotel, this is the central hub of your cruise ship, where you will find the Guest Services Desk... Date Updated: 09/21/2018
  8. Gold Level VIFP 25-74 VIFP points Gold VIFP Club® Sail & Sign® Card One (1) Gold Year Specific pin presented on every cruise. Eligible to receive Member Offers, which may be subject to additional limitations... Date Updated: 04/23/2020
  9. Post Cruise Guest Satisfaction Survey Our goal is to always provide the most enjoyable and memorable cruise vacation experience for our guests. We appreciate any and all feedback, as we use it as an opportunity to continue enhancing our... Date Updated: 03/12/2018
  10. Wedding Package FAQs How can I book a wedding? Just give us a call! Once we have confirmed that space is available on your date and you have booked your cruise, our personal wedding planners can help you find your... Date Updated: 05/15/2020
  11. Mardi Gras (MD) Staterooms and Ship Features Deck 4                                                      ... Date Updated: 08/18/2020
  12. Pixels Photo Gallery and Dreams Studio How will you tell your story?  Let us help you tell the cruise vacation story that’s uniquely you!  Our professional memory catchers work all cruise long to capture your most... Date Updated: 10/08/2020
  13. Camp Ocean (2-5 Years) Penguins: Things to Know Penguins®, our youngest campers, ages 2 to 5, will go on all sorts of adventures as they explore daily fun activities such as arts and crafts, singing, dancing, and more!   Sign In/Out... Date Updated: 06/26/2020
  14. Upgrading Your Stateroom We cannot accommodate requests for upgrades on the day of your cruise as we sail at capacity. Carnival has made selecting the stateroom location you want more affordable than ever. Choosing... Date Updated: 07/07/2017
  15. Link to a URL US Department of State Travel Tips Date Updated: 06/26/2020
  16. Camp Ocean Night Owls Camp Ocean® offer Night Owls for children 6 months to 11 years, allowing parents/guardians time to enjoy the nightlife without having to worry about their little ones.   When? Night Owls is... Date Updated: 04/23/2020
  17. Diamond level VIFP 200+ VIFP points Diamond VIFP Club® Sail & Sign® Card Eligible to receive Member Offers, which may be subject to additional limitations, terms and conditions as may be identified by Carnival... Date Updated: 04/23/2020
  18. How to Access Online Check-In Updated Guest are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment, within 45 * days of the departure and no later than midnight... Date Updated: 11/18/2020
  19. How to Get Your Boarding Pass Updated Guest are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment, within 45 * days of the departure and no later than midnight... Date Updated: 11/18/2020
  20. 24 Hour Room Service We have expanded our 24 hour room service menu to give our guests a greater variety of upgraded culinary choices for in-room delivery; charges may apply.   ... Date Updated: 06/26/2020