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  1. Link to a URL Carnival Vacation Protection Date Updated: 11/05/2018
  2. Embarkation and Departure Updated Gu ests must select their  Arrival Appointment  and complete their Online Check-in process no later than midnight (eastern time) prior to their sailing date.   Please arrive... Date Updated: 06/26/2020
  3. Cloud 9 Spa Our luxurious Cloud 9 Spas are over 20,000 square feet and are featured on eleven Carnival ships. Some of the facilities are capacity controlled and extra charges may apply. The Cloud 9 Spa and... Date Updated: 12/03/2019
  4. Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
  5. Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to... Date Updated: 07/18/2019
  6. Carnival Players Club The Carnival Players Club® is a unique  casino  program that offers something for every level of player. From gaming lessons for beginners to establishing credit lines and betting... Date Updated: 10/24/2018
  7. Shore Excursion FAQs Who can book? Guests must order directly through Carnival.com. We will not accept Pre-Sail orders by telephone, fax, email or mail. To be eligible, the guest must have: Fully deposited cruise booking... Date Updated: 06/01/2020
  8. Financing Powered by Uplift FAQs Updated Who is Uplift?   Uplift’s mission is to make travel more accessible, affordable and rewarding. They provide a proven, flexible, pay-over-time travel financing solution!   Who is the... Date Updated: 06/18/2020
  9. Priority Check-In Carnival’s Priority Check-in is an exclusive service designed to afford our VIFP Platinum and Diamond guests, and those traveling in deluxe suite accommodations, with special embarkation and... Date Updated: 11/05/2019
  10. Carnival Gift Cards - Frequently Asked Questions Updated The Carnival Gift Card is a pre-paid gift card similar to a gift certificate that can be used as payment toward a cruise booking on our ships * , online pre-purchase of shore excursions, spa... Date Updated: 07/06/2020
  11. For Your Eating Pleasure...  For your eating pleasure... BREAKFAST LOCATION DESCRIPTION SHIPS Date Updated: 03/26/2020
  12. How to Get Your Boarding Pass Guest are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment, within 90 days of the departure and no later than midnight... Date Updated: 11/07/2019
  13. Age Restrictions On Board Drinking Alcoholic Beverages / Tobacco Products Guests must be 21 years of age or older to be served alcohol on board. Proper I.D with birth date is required.  In keeping with U.S. federal... Date Updated: 04/23/2020
  14. Faster to the Fun FAQs Updated Faster to the Fun is entirely optional for those who are interested in paying a little extra to receive these special benefits, which are also available on a complimentary basis to VIFP Platinum and... Date Updated: 06/26/2020
  15. Casino and Carnival Players Club Put your skills and a little luck to the test in Carnival's casinos! Guests must be 18 years of age or older to play the tables and the slot machines; guests under 18 years of age are not permitted... Date Updated: 04/23/2020
  16. Upgrading Your Stateroom We cannot accommodate requests for upgrades on the day of your cruise as we sail at capacity. Carnival has made selecting the stateroom location you want more affordable than ever. Choosing... Date Updated: 07/07/2017
  17. Platinum Level VIFP 75-199 VIFP points Platinum VIFP Club® Sail & Sign® Card Eligible to receive Member Offers, which may be subject to additional limitations, terms and conditions as may be identified by Carnival... Date Updated: 04/23/2020
  18. Travel Documentation: Non-U.S. Citizens Updated Carnival requires guests to provide proper travel documentation in order to travel. The documentation is required at embarkation and throughout the cruise and is the responsibility of the... Date Updated: 06/26/2020
  19. The Fun Shops Gift Orders Updated Want to make your cruise a little extra special? The Fun Shops is just the thing for you. From merchandise to flowers to food or alcohol, we have lots of gifts to choose from. To see... Date Updated: 06/26/2020
  20. Carnival’s Great Vacation Guarantee WE'RE 100% CERTAIN YOU'RE GOING TO HAVE A GREAT TIME. The Carnival Great Vacation Guarantee™ is the greatest vacation guarantee you’ll never need to use. If you’re not happy with any 3–14 day... Date Updated: 06/05/2019