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Spa Carnival Post Cruise Inquiries

Published 03/02/2016 01:51 PM   |    Updated 08/24/2021 09:32 AM

For post cruise billing or payment questions that require assistance, please send a detailed email to Carnival's Guest Care department at Please allow some time for a response as we are operating with reduced staffing.

For post cruise problems with a service or product purchased at Spa Carnival or Carnival's Cloud 9 Spa, please email OneSpaWorld at

770 South Dixie Highway, Suite 200
Coral Gables, FL 33146

Phone: 305 284-1400
Fax: 305 372-9310


To purchase Spa products post-cruise, please visit: or call 800 423-5293.

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