Update: We are currently assessing enhanced health and safety protocols in light of COVID-19 and how they may impact our future offerings. Our actual offerings may vary from what is displayed or described here. Stay updated on current Health and Sailings Advisories.
Support|1-888-227-6482

Sail & Sign Account Post Cruise Inquiries

Published 10/26/2015 04:06 PM   |    Updated 06/01/2020 11:16 AM

On the final morning of the cruise, a statement detailing all purchases made with the guest's Sail & Sign card will be delivered to the guest's stateroom. In our ongoing green efforts, the following ships will no longer deliver statements to the staterooms: Carnival Glory, Carnival Imagination and Carnival Magic; guests can view their statements at a Sail & Sign kiosk, at Guest Services or on their stateroom interactive television. 

If you are requesting an itemized statement, please fill out our online form.

Due to the impact of COVID-19, our Guest Care call center is closed. For any Sail & Sign inquiries that require assistance, please send a detailed email to guestcare@carnival.com and include pertinent cruise information (guest name, ship, cruise departure date, booking number, stateroom number): 

Please allow some time for a response as we are operating with reduced staffing. Thank you for your understanding.

 

Was this answer helpful?
Your rating has been submitted, please tell us how we can make this answer more useful.