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Sail & Sign Account Post Cruise Inquiries

Published 10/26/2015 04:06 PM   |    Updated 02/05/2018 05:03 PM

On the final morning of the cruise, a statement detailing all purchases made with the guest's Sail & Sign card will be delivered to the guest's stateroom. In our ongoing green efforts, the following ships will no longer deliver statements to the staterooms: Carnival Glory, Carnival Imagination and Carnival Magic; guests can view their statements at a Sail & Sign kiosk, at Guest Services or on their stateroom interactive television. 

If you are requesting an itemized statement, please fill out our online form.

For inquiries regarding your Sail & Sign account, Guest Care may be contacted during business hours: 8:30am-6:30pm ET, Monday through Friday and 9:00am-5:00pm ET, on Saturday.

800 929-6400
305 599-2600
Extension 70530, prompt #1

If contacting Guest Care via email, please include all pertinent cruise information (guest name, ship, cruise departure date, booking number, stateroom number):



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