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Carnival's Wi-Fi Service
To keep you connected while at sea, every one of our ships provides satellite Internet access bow-to-stern.
As part of our focus to provide guests and crew with the best available Wi-Fi experience at sea, we have rolled out SpaceX's Starlink high-speed internet fleetwide.
What plans are offered?
Guests can upgrade from one plan to another and can use multiple devices per plan, including their smart phone or laptop. Please note that only one device can be connected to your WiFi plan at a time. Our ships feature awesome internet plans.
- This plan provides access to the most popular social websites and apps like Facebook, Instagram, WhatsApp, Snapchat, TikTok, Pinterest, X, Reddit, LinkedIn, and major airline sites.
- It excludes access to most other websites, email, video, and music streaming services (e.g., Spotify, Netflix, Hulu), cellular-network-dependent Wi-Fi calling and FaceTime services.
- Access all sites included in the Social plan with a faster connection speed. Ideal for travelers who want to stay in touch via social media, manage emails, browse, and stay updated on news, sports, and weather.
- It doesn't support video streaming or cellular-network-dependent Wi-Fi calling.
- Experience superior internet performance. This plan offers access to all sites from the Social and Value Plans at speeds up to three times faster. You can stream movies, video chat, monitor your home and browse the web seamlessly, including apps like Netflix, Hulu, Spotify, FaceTime, Zoom, and Ring where coverage allows.
- Cellular-network-dependent Wi-Fi calling is not supported.
- Experience our fastest possible connection across up to 4 devices.
- This plan can only be purchased online prior to sailing and is not available on board.
- Cut-off for pre-purchase is 11:59PM EST the day before embarkation.
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PRICES FOR INTERNET PLANS |
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PRE-CRUISE PURCHASE |
ONBOARD PURCHASE |
ONBOARD SINGLE DAY PURCHASE |
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SOCIAL |
$15.30 USD PER DAY |
$18.00 USD PER DAY |
N/A |
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VALUE |
$19.55 USD PER DAY |
$23.00 USD PER DAY |
$25.00 USD PER 24 HOURS |
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PREMIUM |
$21.25 USD PER DAY |
$25.00 USD PER DAY |
$35.00 USD PER 24 HOURS |
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PREMIUM
Multi Device
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$75.00 USD PER DAY | N/A | N/A |
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Prices are based on cruise-long plans and are subject to change without prior notice. For total price per cruise duration, click here. Prices for Internet plans pre-purchased through and including 12/07/23, click here. |
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How to purchase a plan?
Before Your Cruise: We offer guests the opportunity to pre-purchase Internet plans at a discounted rate online via the 'Manage My Booking' tab on carnival.com, send as a gift to family and friends through The Fun Shops or call our Fun Shops department at 1-800-522-7648, Monday through Sunday, 9:00am-9:00pm ET. When pre-purchasing, guests must purchase a plan that covers the entire duration of their cruise. Plans may be pre-purchased online up to 11:59pm ET, the evening prior to the cruise departure (or up to 9:00pm ET, the evening prior to the cruise departure, if calling our Fun Shops department). Daily plans are available for purchase on board.
What restrictions are there?
Please note that as our services are carried via satellite; there are a few limitations compared to your home network.
- Sites blocked under the Carnival Fair Use Policy (adult content, violent content, etc.) will remain inaccessible under any plan or plan upgrade.
- All plans support for usage on one device at a time.
- Netflix and Hulu are supported, with individual subscriptions required.
- iMessage is included in all plans.
- FaceTime is available with both the Value and Premium plans.
- Satellite internet speed may vary depending on location and time of day.
- VPN connections are not supported - discuss your VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.
- Pricing for plans purchased pre-cruise vary from plans purchased at time of sailing.
- There will be no refunds after the plan is activated on board.
What are some tips to improve the experience?
- Once you board, turn Airplane Mode ‘On’ and connect to Carnival Wi-Fi. By using Airplane Mode, you avoid roaming fees charged by your carrier. Airplane Mode is typically found in your phone’s Settings.
- To benefit from faster speeds, turn off background app data services and updates
- Discuss VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.
- Get the most from your cruise Internet time and your trip — make sure you are powered up and prepared before you board the ship with this handy pre-cruise checklist. Here are a few things you want to remember to pack for your cruise:
- Wi-Fi enabled laptop and mobile devices
- Power supply for each of the devices you are bringing with you
- Data cables to transfer pictures
- Headphones